CenturyLink suffers major network outage, taking down 911 services throughout the US
29 December, 2018, 12:58 | Author: Joanna Little
A CenturyLink outage that affected 911 emergency services throughout Washington state is being investigated by the federal government after stretching into a second day.
Carol Capas, a spokeswoman for the sheriff's office, told KTAR News 92.3 FM that officials advised called who could not get in touch with emergency officials using 911 to call the administrative line at 520-432-9500.
"Its breadth and duration are particularly troubling", he said. The late-night phone call was sent at 11:30 p.m.to the entire Portland metro area, according to oregonlive.com. Among those also affected by the outage was Central Oregon's largest medical care provider, where phones stopped working at 2 a.m. Thursday.
The Federal Communications Commission has launched an investigation into the outage. Whether you're in a auto crash, a burning building, or facing a serious medical problem, the last thing you want to hear when you dial "911" is a busy signal.
Widespread outages across the country have been reported since earlier Thursday morning.
In case of an emergency, people should still try calling 911 first, MEMA said in a statement Friday. NBC reports that one Boston man tried to call 911 with a cellphone to report a house fire on Friday, but was not able to do so due to the outage, according to a Boston fire spokesman.
The 911 dispatch center and emergency management in western Missouri's Johnson County were hit by the outage, county Emergency Management Director Troy Armstrong said on December 28.
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